I have more than 20 years of providing in-home personalized support of personal use computers. As a Navy veteran, I know what taking ownership is to resolve technical problems. A computer all too often holds so much about our life. I've come to realize that brick & mortar retail companies have too many 'young' kids with very little experience and do not take a personal interest in resolving your problem. This is what sets me above the rest. When I arrive at your location, I assess the situation of y

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