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11 Stars
I am an IT consultant for a large consulting firm specialize in ERP, SAP, and Network Security Solutions. I have worked as a contractor traveling around the world to U.S. Embassy to provide computers replacement, repair, and network support. I have over 15 years of experienced supporting and ... View More
Technician Details:
Duy N.
Location: Washington, VA
Phone: 1-800-798-0173
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Membership Info:

Member since: July 2006
Status: Active
Article Posts: 0
Comments: 0
Last Updated: August 2016


Feedback Comments:

"Tech did a great job, worked with remote help desk to replace the hard drive in the data center -- tech was on time, professional, and is going to ship the old drives back to the vendor."
Cambridge, MA
Posted on 8/28/2013


"We always request Duy for the data center service calls, he is very professional and highly skilled."
Cambridge, MA
Posted on 3/21/2012


"Duy, the technician who came to my home last Saturday, was excellent. I would definitely request him to my friends and suggest that they ask for him in the DC area."
Arlington, VA
Posted on 2/7/2012


"Always a pleasure to work with Duy. Very professional, interacts well with site staff and does a great job servicing/installing equipment"
Oldsmar, FL
Posted on 4/2/2011


"Great tech, reliable and gets the job done right the first time."
Fremont, CA
Posted on 10/19/2010


"Highly dependable tech, Duy is one of the best."
Fremont, CA
Posted on 10/12/2010


"Very helpful, very understanding, very knowledgeable about how to help. He helped to make a stressful situation manageable."
Columbia, MD
Posted on 4/5/2010


"DUY, gets an A+ in my book for Understanding,Professionism, Wisdom, Integrity & Honesty. Duy goes out of his way to not only explain the problems wron with your computer, but fixes them in a time cumsuming, cost effective matter and is very proactive and very diplomatic in his approaches. I will definetely use him again and will reccommend him to my friends that also have computer needs-"Especiallly" Bad Viruses!"
Fairfax, VA
Posted on 9/9/2008


"this was the first time I used your service, and I was very impressed and will use again in the future. The technician was knowledgeable, courteous and and a pleasure to work with."
Gambrills, MD
Posted on 3/11/2008


"He was excellent. I would certainly ask for him again. When he was running late, he called to let me know he would be approximately 15 minutes late. No problem. He was very knowledgeable, got my new laptop up and running and gave me some Vista tips as well. Very good service."
Arlington, VA
Posted on 1/21/2008


Qualifications, Skills, and Certifications:

Types of Support Offered:
General Search, Preferred Provider, Computer Setup, Networking, Email, Internet, etc., Application Software, Data Transfer, Anti-Virus, Backups, Service, External Devices (Printers, etc.), Create or Modify a Web Site, Wiring (Network, Speakers, Audio Visual, etc.),
Operating Systems:
Windows Vista, Windows Server 2003, Blackberry, Windows Xp Professional, Windows Xp Home Edition, Windows NT Workstation, Windows CE, Windows 95/98/ME, Windows 2000 Server, Windows 2000 Professional, MS DOS, Macintosh OS X, Latest Windows OS,
Applications:
Adding Memory, ADO.NET, Adobe Acrobat, Adobe Photoshop, Adobe Premiere, AOL Instant Messgr, ASP.NET, Crystal Reports, CuteFTP, Digital Cameras, EJB, FTP, Harddrive - Changing, Harddrive - Data Recovery, HP ScanJet, HTML, IIS, Intuit Turbo Tax, J2EE, Java, Java Servlets, JavaScript, JDBC, JSP, LimeWire, Microsoft Access, Microsoft Excel, Microsoft Exchange Server, Microsoft FrontPage, Microsoft Internet Explorer, Microsoft Media Player, Microsoft Money, Microsoft Outlook, Microsoft Outlook Express, Microsoft PowerPoint, Microsoft Word, MSN messenger, MySQL, Nero Burning ROM, Netscape Communicator, Norton AntiVirus, Norton Firewall, Norton Ghost, Norton Internet Security, Norton SystemWorks, Norton Utilities, Oracle, Partition Magic, pcAnywhere, PL/SQL, Power Supplies, QuickBooks, Quicken, Transferring Data, VB Script, VBA, Video Cards, Visio, Visual Basic, Visual Basic .NET, Visual C# .NET, Visual Studio, VPN, Windows Media Player, WinRAR, WinZip, Wireless Networking, Wireless Networks, Wiring Network, Wiring Peripherals, XHTML, XML, XSL,