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Thirty plus years of home and small office network support and implementation. Certified Information System Security Manager and Officer able to offer Information Systems Security, Network design and implementation, secure wireless and conventional connectivity. Troubleshooting computers, ... View More
Technician Details:
Don C.
Location: Westerly, RI
Phone: 1-800-798-0173
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Membership Info:

Member since: October 2007
Status: Active
Article Posts: 0
Comments: 0
Last Updated: June 2017

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Qualifications, Skills, and Certifications:

Types of Support Offered:
Computer Setup, Networking, Email, Internet, etc., Application Software, Data Transfer, Anti-Virus, Backups, Service, External Devices (Printers, etc.), Create or Modify a Web Site, Wiring (Network, Speakers, Audio Visual, etc.),
Operating Systems:
MS DOS, Windows 2000 Professional, Windows 2000 Server, Windows 95/98/ME, Windows Server 2003, Windows Vista, Windows Xp Home Edition, Windows Xp Professional, Latest Windows OS,
Adding Memory, Citrix, Ethernet Cards, Fortran, Harddrive - Changing, Intuit Turbo Tax, McAfee Virus Scan, Microsoft Access, Microsoft Excel, Microsoft Internet Explorer, Microsoft Money, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nero Burning ROM, Norton AntiVirus, Norton Firewall, Norton Ghost, Norton SystemWorks, Norton Utilities, Partition Magic, Print Servers, Printers, Routers, Roxio CD Creator, Visio, VPN, Wireless Networks, Wiring Network,
Technical Solutions:
"Failed drop testing - Connected a Fluke LinkRunner to test the defective drop. test indicated that the 1-2 and 3-6 twisted pairs were shorted. Both the 4-5 and 7-8 twisted pairs indicated correct wiring with a length of 62 ft. Removed the wall connector to test the plug connections which were correct. Then tested the wire panel and patch cord at the main switch both were fine. Slow drop testing - Connected the Fluke LinkRunner to test the drop. Test indicted that the line was correct back to the switch, indicted that switch was 10/100 and that the line was only using 10% of bandwidth."
"Failed drop test - tests indicate that the cable has a short in the 1-2 and 3-6 twisted pairs somewhere in the wall between the wall drop and the distribution panel at the switch. A new cable will need to be pulled if this drop is to be used. "