ComputerAssistant.com is firmly committed to the privacy of its
users. This brief overview summarizes our philosophy regarding
privacy with the use of our site.
The information contained within the profiles you create is used
solely to match provider skills, expertise, and interests with the
needs of potential clients. Provider profiles WITHOUT their contact information are seen by potential clients
to facilitate the selection process. Provider contact information
is revealed to a client only AFTER they purchase it. Providers
choose their service area and only clients registered within that
area may view their profile.
Information Collection and Use
ComputerAssistant.com is a computer repair and support service.
ComputerAssistant.com is the sole owner of the information
collected on this site. ComputerAssistant.com will not provide any
personal identifying information on individual providers to any third
party, except in connection with possible employment. By registering
providers agree that certain profile information is made accessible
to clients conducting searches of the ComputerAssistant.com database
for possible employment candidates. These searches are performed on
the following fields: Type of assistance, skills, location, and spoken
language. The confidentiality policy and the notification policy are
stated in the text and apply to all registrants. This information,
when not connected to identifying information such as
contact information, is accessible by clients.
ComputerAssistant.com makes available the following provider profile
information to clients during a search: name, location, distance
away, client feedback ratings and scores, certifications, skills,
accomplishments, rate, and availability. Client comments are reviewed
and added from time to time.
ComputerAssistant.com also allows providers to display their personal
photo to the client. Providers may also post a
resume (in text or HTML file format) that may be viewed by the client
after the purchase to help them make their selection. ComputerAssistant.com
reserves the right to delete contact information or other items from providers
resumes posted on our site. ComputerAssistant.com
cannot protect pictures and resumes from being copied by users of our website.
ComputerAssistant.com may also provide a client's contact information to a
registered provider to service their request.
In order to use this website, a provider must first complete the
registration process. During registration a provider is required to
give their contact information (such as name and email address),
postal address and telephone number. The registration process also
requests information regarding your schedule, rate, skills, education,
and work preferences. This information is used to match your skills
with potential clients needs and allow them to contact you to discuss
the details of the job. Your contact information is
revealed to the client after they add your name to their contact
list and complete the purchase process.
Providers choose their service area by entering a US zip code to center
the base of their work. They also enter how many line of sight miles
they are willing to travel to meet a client to provide an evaluation
and support. When a client searches for providers only those within
their service area will be displayed.
Zip Code Exclusion
Clients with certain 5-digit zip codes (selected by you) may be blocked
from viewing your profile.
In order to use this website, information may be requested from a client
to complete the registration process. During the registration a client is
required to give their contact information (such as name, email address, a US zip code, and
telephone number). Other items are may be requested to help us know more about
your requirements and how you found us.
A cookie is a text file we use to recognize the information you provide
to us. For instance, by setting a cookie on our site, the provider/client
would not have to log in a password more than once, thereby saving time
while on our site. You will need to have cookies turned on or enabled in
the browser in order to register. Cookie preferences are set within your
browsers Internet set up/preferences. Cookies can also enable us to track
and target the interests of our users to enhance the experience on our site.
ComputerAssistant.com logs your IP address and uses this information
for system administration purposes. It is used to diagnose server
problems as well as to monitor traffic patterns. This helps us to
analyze trends, administer the site, and track a user's movement on
our site. This enables us to identify the most popular areas of our
site so we can deliver content that is most relevant to you and other
users. IP addresses are not linked to personally identifiable
information they are only used to gather broad demographic information
for aggregate use.
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person.
This web site contains links to other sites. Please be aware that
ComputerAssistant.com is not responsible for the privacy practices
of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each and every
web site that collects personally identifiable information. This
privacy statement applies solely to information collected by this
This website takes every precaution to protect our users' information.
When clients/providers submit sensitive information via the website,
your information is protected both online and off-line.
When our site asks users to enter sensitive information (such as
credit card number) that information is encrypted and is protected
with the best encryption software in the industry - SSL. While on a
secure page, such as our purchase form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open, when you
are just 'surfing'. You will see https://secure.quickcommerce.net
in your browsers address bar when processing credit card information.
Site and Service Updates
We also send our providers site and service announcement updates
from time to time via email. Providers are not able to un-subscribe from
service announcements, which contain important information about
the service. We communicate with the provider to provide requested
services and in regards to issues relating to their account via email
or phone. We may also collect information based on user responses to the email.
Correction/Updating Personal Information
Providers may correct, update or remove their personal data provided
to us. You may update your profile/qualifications at any time by
clicking the commitment, skills or information links. If you wish
to make your profile inactive to new clients you may select this on
the 'My Commitment' page.
To best protect the privacy of our clients and providers we reserve
to review this policy periodically to ensure familiarity with the
most current version.