As Technical Support Specialist I rendering phone, remote and desktop assistance for Windows: NT 4.0; 2000 and Office 2000 Premium. I performed preventitive maintenance on workstations and servers, and was responsible for upgrades and repairs. I performed network administrative functions of adding user account to the domain, setting up email accounts on the exchange server, and resetting passwords when needed. I addressed virus infections and administered the anti-virus suite.
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As Technical Support Specialist I rendering phone, remote and desktop assistance for Windows: NT 4.0; 2000 and Office 2000 Premium. I performed preventitive maintenance on workstations and servers, and was responsible for upgrades and repairs. I performed network administrative functions of adding ...