Excellent interpersonal skills, customer service, and the ability to communicate clearly with personnel at all levels. Expert level tech with 25 years experience, excellent knowledge of all Windows Operating Systems and Office 2000/XP, data recovery, repair of virus, malware, & other infections and performance issues, security, LANs/WANs, VPNs, Firewalls, hardware troubleshooting, repair and upgrades, and wired and wireless network installation, administration, and maintenance.

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