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1 Stars
18 year experience * Provide simultaneous tier I and tier II support in a unique government help desk environment. * Provide LAN Administrator support * Document complex tasks in training manuals and knowledgebase to support and train other technicians. * * Supervise eight technicians providing ... View More
Technician Details:
Sharon M.
Location: Lorton, VA
Phone: 1-800-798-0173
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Membership Info:

Member since: July 2007
Status: Active
Article Posts: 0
Comments: 0
Last Updated: February 2008


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Qualifications, Skills, and Certifications:

Types of Support Offered:
Computer Setup, Networking, Email, Internet, etc., Application Software, Data Transfer, Anti-Virus, Backups, Service, External Devices (Printers, etc.), Wiring (Network, Speakers, Audio Visual, etc.),
Operating Systems:
Windows Server 2003, Windows 95/98/ME, Windows NT Server, Windows NT Workstation, Blackberry, Windows 2000 Server, Windows Xp Professional, Windows Xp Home Edition, Windows 2000 Professional,
Applications:
Adobe Acrobat, CD Drives, Citrix, DVD Drives, Harddrive - Changing, HP ScanJet, Hubs, LimeWire, Microsoft Exchange Server, Microsoft Internet Explorer, Microsoft Media Player, Nero Burning ROM, Netscape Communicator, Norton Ghost, Norton Internet Security, Norton SystemWorks, Norton Utilities, Novell Netware, Partition Magic, pcAnywhere, Printers, Quattro Pro, Quicken, Roxio CD Creator, Transferring Data, VPN, WinRAR, WinZip, Wireless Networking, Word Perfect,