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1 Stars
As a technology consultant and systems architect I have designed and implemented solutions as simple as a desktop computer for a home user to environments as complex as enterprise data centers with remote fail over sites. Some of the technologies I have worked with include: Microsoft Operating ... View More
Technician Details:
Rick G.
Location: Virginia Beach, VA
Phone: 1-800-798-0173
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Membership Info:

Member since: October 2008
Status: Active
Article Posts: 0
Comments: 0
Last Updated: February 2014


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Qualifications, Skills, and Certifications:

Types of Support Offered:
Preferred Provider, Computer Setup, Networking, Email, Internet, etc., Application Software, Data Transfer, Anti-Virus, Backups, Service, External Devices (Printers, etc.), Wiring (Network, Speakers, Audio Visual, etc.), Create or Modify a Web Site, General Search,
Operating Systems:
Unix, Windows 7, Windows Xp Professional, Windows Vista, Windows Xp Home Edition, Windows Server 2003, Windows Server Longhorn, MS DOS, Blackberry, Linux, Windows 2000 Professional, Windows 2000 Server, Windows 95/98/ME, Windows CE,
Applications:
Adding Memory, Adobe Acrobat, Adobe Distiller, CD Drives, Cognos, Crystal Reports, DBase, Digital Cameras, DVD Drives, Ethernet Cards, FTP, GotoMyPc, Harddrive - Changing, Harddrive - Data Recovery, HP ScanJet, HTML, Hubs, J2EE, Java, Java Servlets, JavaScript, Lavasoft AdsAware, Linux, McAfee Virus Scan, Microsoft Access, Microsoft Excel, Microsoft Exchange Server, Microsoft FrontPage, Microsoft Internet Explorer, Microsoft Media Player, Microsoft Money, Microsoft Outlook, Microsoft Outlook Express, Microsoft PowerPoint, Microsoft Word, MySQL, Nero Burning ROM, Norton AntiVirus, Norton Firewall, Norton Ghost, Norton Internet Security, Norton SystemWorks, Norton Utilities, Oracle, Partition Magic, pcAnywhere, PCMCIA Cards, PHP, PKZip tools, Power Supplies, Print Servers, Printers, QuickBooks, Quicken, RealPlayer, Routers, Roxio CD Creator, Service Hardware, SMTP, Sound Cards, SSL, Streaming Media Server, Telnet, VB Script, VBA, Video Cards, Visio, Visual Basic, Visual Basic .NET, WinRAR, WinZip, Wireless Networking, Wireless Networks, Wiring Audio Visual, Wiring Network, Wiring Peripherals, XML,
Technical Solutions:
"Determined that all devices were functioning properly. Checked all connections and found that HDMI cable to the TV had been disconnected from the set top box due to device being moved and cable being just long enough to make the connection. "
"Suggest using cables with more slack and/or securing devices to prevent customers or employees from moving them causing cables to disconnect."

01/20/2011


"Upon arival the old kiosk had over heated due to the component compartment being used for storage. "
"Repaced the kiosk machine with replacement sent from the customers help desk. Informed helpdesk that the kiosk cabinet was being used for storage of other devices and this could have caused reduced air flow causing the machine to over heat."

08/24/2010