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1 Stars
* 20 years of experience in customer service * Over 4 years of experience working in a help desk and call centre environment * Known for approachability, diplomacy and calm demeanor * Demonstrated ability to quickly diffuse heated customer situations * Trained others in the use of ... View More
Technician Details:
Ken B.
Location: Boca Raton, FL
Phone: 435-565-2314
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Membership Info:

Member since: July 2011
Status: Active
Article Posts: 0
Comments: 0
Last Updated: July 2011


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Qualifications, Skills, and Certifications:

Types of Support Offered:
Computer Setup, Networking, Email, Internet, etc., Application Software, Data Transfer, Anti-Virus, Backups, Service, External Devices (Printers, etc.), Create or Modify a Web Site,
Operating Systems:
Blackberry, MS DOS, Windows 2000 Professional, Windows 2000 Server, Latest Windows OS, Windows 95/98/ME, Windows NT Server, Windows NT Workstation, Windows Server 2003, Windows Server Longhorn, Windows Vista, Windows Xp Home Edition, Windows Xp Professional,
Applications:
Adobe Acrobat, AOL Instant Messgr, AOL Online browser, CD Drives, CuteFTP, Digital Cameras, Eudora, Filemaker, FoxPro, FTP, GotoMyPc, Harddrive - Changing, HP ScanJet, Hubs, ICQ chat client, Lavasoft AdsAware, LimeWire, McAfee Virus Scan, Microsoft Access, Microsoft Excel, Microsoft Internet Explorer, Microsoft Media Player, Microsoft Money, Microsoft Outlook, Microsoft Outlook Express, Microsoft PowerPoint, Microsoft Word, mIRC chat client, MSN messenger, Nero Burning ROM, Netscape Communicator, Norton AntiVirus, Norton Firewall, Norton Ghost, Norton Internet Security, Norton SystemWorks, Norton Utilities, Partition Magic, pcAnywhere, Print Servers, Printers, Roxio CD Creation, Roxio CD Creator, Roxio Toast, SMTP, Video Cards, VPN, WAP, WinAmp, Windows Media Player, WinFax Pro, WinZip, Wireless Networking, Wireless Networks, Wiring Audio Visual, Wiring Network, Wiring Peripherals, WsFTP,