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1 Stars
14 Years of Information Technology Support, Windows, Linus, MacOSX
Technician Details:
Jonathan C.
Location: Grovetown, GA
Phone: 1-800-798-0173
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Membership Info:

Member since: April 2012
Status: Active
Article Posts: 0
Comments: 0
Last Updated: August 2012

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Qualifications, Skills, and Certifications:

Types of Support Offered:
General Search, Preferred Provider, Computer Setup, Networking, Email, Internet, etc., Application Software, Data Transfer, Anti-Virus, Backups, Service, External Devices (Printers, etc.), Create or Modify a Web Site, Wiring (Network, Speakers, Audio Visual, etc.),
Operating Systems:
Blackberry, Linux, Macintosh OS X, MS DOS, Windows 2000 Professional, Windows 2000 Server, Latest Windows OS, Windows 95/98/ME, Windows NT Server, Windows NT Workstation, Windows Server 2003, Windows Vista, Windows Xp Home Edition, Windows Xp Professional,
Adobe Acrobat, Adobe After Effects, Adobe Distiller, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, AOL Instant Messgr, AOL Online browser, Apache, CuteFTP, Digital Cameras, Ethernet Cards, Filemaker, Fprot Virus protection, FTP, GotoMyPc, Harddrive - Changing, Harddrive - Data Recovery, HP ScanJet, HTML, Lavasoft AdsAware, LimeWire, Linux, McAfee Virus Scan, Microsoft Access, Microsoft Excel, Microsoft Exchange Server, Microsoft FrontPage, Microsoft Internet Explorer, Microsoft Media Player, Microsoft Money, Microsoft Outlook, Microsoft Outlook Express, Microsoft PowerPoint, Microsoft Word, mIRC chat client, Morpheus, MSN messenger, MySQL, Nero Burning ROM, Netscape Communicator, Norton AntiVirus, Norton Firewall, Norton Ghost, Norton Internet Security, Norton SystemWorks, Norton Utilities, Nucleus, Partition Magic, pcAnywhere, PCMCIA Cards, PHP, Print Servers, Printers, QuickBooks, Quicken, Roxio CD Creation, Roxio CD Creator, Roxio Toast, Samba, SCP, Service Hardware, SFTP, SMTP, Sound Cards, SQL Anywhere Studio, SQL Server, SSL, Streaming Media Server, Telnet, Transferring Data, Ulead Movie Factory, VPN, WinAmp, Windows Media Player, Wireless Networking, Wireless Networks, Wiring Network, Word Perfect, WsFTP,
Technical Solutions:
"On-Site call internet and phone services offline after a cisco asa firewall and DSL router replacement. Joined the Conference call. Project manager was present but engineer had some issues, he joined approximately 1:55pm AT&T had also released their static IP address to another customer. Tethered a laptop to my Cellular phone and opened a remote connection to AME Engineer Timothy Davis, Engineer reconfigured the ASA. We verified that all network services were functioning correctly before leaving the site."
"Cisco ASA Firewall reconfigured and Internet Services Restored. Verified that users Phones, Email, and Internet Access was restored. "
Firewall Reconfiguration

"On-site Service Call. Quick check of the Xerox Workcentre 3550 function keys. Fax was not enabled. Consulted the service manual and enabled the fax functionality. Verified and Tested the fax functions worked"
"Unit misconfiguration - Sysyem Fax Menu Settings"