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ComputerAssistant.com Privacy Policy

ComputerAssistant.com is firmly committed to the privacy of its users. This brief overview summarizes our philosophy regarding privacy with the use of our site.


The information contained within the profiles you create is used solely to match provider skills, expertise, and interests with the needs of potential clients. Provider profiles WITHOUT their contact information are seen by potential clients to facilitate the selection process. Provider contact information is revealed to a client only AFTER they purchase it. Providers choose their service area and only clients registered within that area may view their profile.

Information Collection and Use

ComputerAssistant.com is a computer repair and support service. ComputerAssistant.com is the sole owner of the information collected on this site. ComputerAssistant.com will not provide any personal identifying information on individual providers to any third party, except in connection with possible employment. By registering providers agree that certain profile information is made accessible to clients conducting searches of the ComputerAssistant.com database for possible employment candidates. These searches are performed on the following fields: Type of assistance, skills, location, and spoken language. The confidentiality policy and the notification policy are stated in the text and apply to all registrants. This information, when not connected to identifying information such as contact information, is accessible by clients.

ComputerAssistant.com makes available the following provider profile information to clients during a search: name, location, distance away, client feedback ratings and scores, certifications, skills, accomplishments, rate, and availability. Client comments are reviewed and added from time to time.

ComputerAssistant.com also allows providers to display their personal photo to the client. Providers may also post a resume (in text or HTML file format) that may be viewed by the client after the purchase to help them make their selection. ComputerAssistant.com reserves the right to delete contact information or other items from providers resumes posted on our site. ComputerAssistant.com cannot protect pictures and resumes from being copied by users of our website.

ComputerAssistant.com may also provide a client's contact information to a registered provider to service their request.

Provider Registration

In order to use this website, a provider must first complete the registration process. During registration a provider is required to give their contact information (such as name and email address), postal address and telephone number. The registration process also requests information regarding your schedule, rate, skills, education, and work preferences. This information is used to match your skills with potential clients needs and allow them to contact you to discuss the details of the job. Your contact information is revealed to the client after they add your name to their contact list and complete the purchase process.

Service Area

Providers choose their service area by entering a US zip code to center the base of their work. They also enter how many line of sight miles they are willing to travel to meet a client to provide an evaluation and support. When a client searches for providers only those within their service area will be displayed.

Zip Code Exclusion

Clients with certain 5-digit zip codes (selected by you) may be blocked from viewing your profile.

Client Registration

In order to use this website, information may be requested from a client to complete the registration process. During the registration a client is required to give their contact information (such as name, email address, a US zip code, and telephone number). Other items are may be requested to help us know more about your requirements and how you found us.


A cookie is a text file we use to recognize the information you provide to us. For instance, by setting a cookie on our site, the provider/client would not have to log in a password more than once, thereby saving time while on our site. You will need to have cookies turned on or enabled in the browser in order to register. Cookie preferences are set within your browsers Internet set up/preferences. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

ComputerAssistant.com logs your IP address and uses this information for system administration purposes. It is used to diagnose server problems as well as to monitor traffic patterns. This helps us to analyze trends, administer the site, and track a user's movement on our site. This enables us to identify the most popular areas of our site so we can deliver content that is most relevant to you and other users. IP addresses are not linked to personally identifiable information they are only used to gather broad demographic information for aggregate use.


We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.


This web site contains links to other sites. Please be aware that ComputerAssistant.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.


This website takes every precaution to protect our users' information. When clients/providers submit sensitive information via the website, your information is protected both online and off-line. When our site asks users to enter sensitive information (such as credit card number) that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our purchase form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. You will see https://secure.quickcommerce.net in your browsers address bar when processing credit card information.

Site and Service Updates

We also send our providers site and service announcement updates from time to time via email. Providers are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the provider to provide requested services and in regards to issues relating to their account via email or phone. We may also collect information based on user responses to the email.

Correction/Updating Personal Information

Providers may correct, update or remove their personal data provided to us. You may update your profile/qualifications at any time by clicking the commitment, skills or information links. If you wish to make your profile inactive to new clients you may select this on the 'My Commitment' page.

Privacy Policy Changes

To best protect the privacy of our clients and providers we reserve the right to make changes to our privacy policy. We suggest that you to review this policy periodically to ensure familiarity with the most current version.